renewed purpose remarkable service graphic

Renewed Purpose. Remarkable Service.

“People don’t buy what you do. They buy why you do it,” Simon Sinek so famously said.

At Benjamin Roberts, we believe that people who are inspired to do good, empowered to excel, and equipped with the right resources and relationships can transform their workplaces and communities for the better. But up until 2018, we had never put that belief into words. And while we were successful without a clearly defined “why” in the past, an increasingly crowded market with many worthy competitors meant we needed to find a new way to set ourselves apart.

The turning point came when we were nominated by a client for Samaritan Counseling Center’s Ethics in Business Award. As we went through the Award process, we discovered that, while we had remarkable employee satisfaction scores and had done a lot of good things for our employee team, clients, and the local community, no one had ever taken time to write any of those things down. On top of that, while our number of employees had grown over the years, our employee handbook had not been updated to reflect the changes that come with managing growth, a positive internal culture, and employee expectations.

ethics in business award

Our first step towards “discovering our why” was to create a purpose statement, set of values, and series of brand habits designed to strengthen our business and grow our positive impact on the people we care about. After researching best practices, gathering data about our customers from reviews, customer satisfaction surveys, and conversations, and holding several discussions with our employees to gather feedback and ideas, our new purpose statement, values list, and brand habits were crafted. And here they are:

purpose and values infographic

Of course, the next question is what do we do with this information now that we have it written down? Well, stay tuned here on our blog and on social media, this year, and you may just see things like “B Corp Certification,” sustainability, ergonomics and employee wellness, supporting the arts, and other key phrases starting to pop up more and more frequently. In the meantime, thanks for your support of our company and for all the incredible things you and your organization do to make our community even better!

Giveaway Graphic for Blog

penn credit small conference room

5 Inspiring Collaboration Spaces to Bolster Creativity and Innovation at Work

When it comes to casting vision, crafting strategy, and cultivating creativity and innovation, the built environment makes a big difference. Comfortable seating, ample lighting, writing surfaces for capturing ideas and mapping touchpoints, and more all support collaboration and stimulate the flow of ideas that lead to greater success, however you define it for your organization.

So how do you create that kind of space at your workplace? Here are a few ideas from recent Benjamin Roberts projects to get the wheels turning:

School District of Lancaster Conference Room – Lancaster, PA

school district of lancaster conference room

This inspiring new space for faculty features HON Flock furnishings upholstered in engaging, yet peaceful, greens and muted tones, with writable walls and places to conveniently access technology, from a large screen to power poles for laptops and devices.

Multi-functional by design, the space has been laid out with efficiency in mind, incorporating both a large communal meeting space and dedicated smaller collaborative areas.

Penn Credit Small Conference Room – Harrisburg, PA

penn credit small conference room

Set in a serene wooded area outside of Harrisburg, Penn Credit’s colorful, industrial new office space incorporates furniture solutions from multiple leading contract furniture manufacturers, including pieces for a variety of large and small conference rooms, like this one.

Dauphin County Technical School Library Media Table – Harrisburg, PA

dauphin county technical school library media table

This media center for the 21st Century learner incorporates existing and emerging technology in many forms to support students in group work and in individual study. Equipped with Mio Collaborative Tables from National Office Furniture, small groups of students have comfortable and convenient access to technology via large screens above the tables.

Sungard Availability Services Collaboration Area – Wayne, PA

sungard collaborative area

Those bright pops of red throughout the offices at Sungard do more than just reinforce the company’s brand – they also create vibrant and engaging small collaborative areas and touchdown spaces for employees to use for meetings and conversations.

Transteck, Inc. Soft Seating in the Executive Office – Harrisburg, PA

transteck executive office loung seating

Who says you have to have meetings around a big table? This soft seating area in the executive office at Transteck, Inc. is ideal for conversation because it’s informal “living room” design makes it feel like home, while the natural lighting and soothing color palette create a feeling of relaxation.

Inspired by what you see? Learn more about the contract furniture products and services available to you from our Benjamin Roberts Ltd Office Interiors team of experts at!

Lancaster County Coffee Roasters Coffee and Candy Cane

10 Last Minute Lancaster Gift Ideas from Our Neighborhood

We talk a lot at Benjamin Roberts about how a company’s choice of furniture can impact internal culture and success, from encouraging collaboration to providing greater access to technology anywhere in the office to creating a beautiful and comfortable place to get things done! Another way to create a positive company culture is to show your appreciation for your employees, co-workers, and clients in meaningful ways.

So, since we’re still a week away from Christmas, we thought we would help you out by showcasing a few of our downtown Lancaster neighbors whose products and services would make great gifts for your work family!

A Few of Our BR Team’s Favorite Things (in No Particular Order)

Dinner at Ma(i)son

We might as well start with our neighbors immediately next door to our downtown Lancaster showroom on Prince Street! Dinner at this local “Urban Cookery” is a delicious way to show your clients and colleagues that you care.


Dessert at Penny’s 

Just few doors down from our office is Penny’s brick and mortar ice cream shop (they have a food truck, ice cream cart, and kiosk at the mall, too!). You can’t go wrong with a gift of locally-made ice cream in all kinds of yummy flavors!


Lunch at Rachel’s Cafe & Creperie

Two words. Nutella. Mocha. Soooooo good, and the food is wonderful, too. These neighbors are just around the corner from us on Walnut Street – you can’t miss their cheerful yellow building and beautiful new patio!

Rachel's Cafe & Creperie

Coffee at Lancaster County Coffee Roasters (and Basically Everything Else You Can Find at Lancaster Central Market)

We have quite a few coffee drinkers around our office, and quite a few regulars at Lancaster Central Market, as well, so we can easily recommend this downtown Lancaster landmark as a great place for locally-made gifts! That’s a Peppermint Bark coffee you see, below. Yum! And you can also get coffee beans, K-Cups, and more at the Market stand.

Lancaster County Coffee Roasters and Central Market

Tickets to the Fulton Theatre

Tickets for a show at this Lancaster County landmark just a few blocks away from BR is another fun and entertaining gift idea for your clients, co-workers, or employees.

Fulton Theatre

Coffee at Passenger Coffee

Like I said, we have quite a few coffee drinkers on our BR team, and another of our many local favorites are these neighbors a few blocks away on King Street. We love this ethical company that knows their coffee – a delightful gift option for your caffeine-loving colleagues!

Passenger Coffee

Lunch at Roburrito’s

These guys are right across Prince Street from us, and a regular spot for our employees to grab some lunch. So glad to have them in our neighborhood – check them out!


Popped Anything at The Pop’D Shop

Popcorn. Poptoast. SodaPop. Popsicles. Locally sourced and handcrafted. We just bought some of their popcorn bags as a giveaway for a holiday networking event, and boy was it worth it! Swing by their new Shop on The 300 Block of North Queen Street (and check out the other great shops on the block, as well)!

The Pop'D Shop

Artwork from Friendship Heart Gallery and Candy and Ice Cream from Miesse Candies & Ice Cream Parlor

You can’t beat a one-stop shopping opportunity like this one! These two neighbors a block away on Water Street share an entrance and have a variety of gift options to satisfy an art lover or a co-worker with a sweet tooth! (P.S. We also have some Friendship Heart Gallery art for sale in our showroom, for anyone who might be interested in supporting the work of this amazing local non-profit organization that provides opportunities to individuals with disability and autism.)

Friendship Heart Gallery and Miesse Candies and Ice Cream Parlor

So there you have it! We hope you are inspired to do a little local holiday shopping from our awesome downtown Lancaster friends and neighbors. All the best to you in the New Year!

“The Art of Board”

Using recycled skateboard tiles as his medium of choice to create one-of-a-kind, hand-crafted mirrors, furniture, and more, local artist Rich Moorhead, founder of the skateboard-inspired textile company Art of Board, has molded his childhood passion into an innovative art and design career.

Rich with Mimeo Task Chair

Whether he is crafting recycled skateboard tile masterpieces at his studio in Hanover, PA, or working with his business partners at Art of Board to create signature textile collections for both interior and fashion design, you can see the artistry and passion Rich brings to every project.

Rich Mirror 2Rich Mirror 1Table Top 1

Our Benjamin Roberts team was first introduced to Rich when he was a contract furniture manufacturer sales rep. And now, we are thrilled to partner with him, again, this time by featuring Rich’s art and decor at our December 7 Lancaster First Friday art gallery event, as well as offering Art of Board-upholstered lounge furniture and task chairs as part of our BR contract office furniture collection. Check it out:

National Mabel with Headrest and Art of Board FabricNational Tellaro with Art of Board Seat FabricAllsteel Take 5 Stool with Art of Board Seat FabricAllsteel Mimeo with AOB Seat Fabric Seat.jpg

Inspired by what you see? You can check out Rich’s amazing work on First Friday, December 7 from 6 to 9 p.m. at our showroom – 240 N Prince Street in Lancaster!

Join us for an interactive, family-friendly art gallery experience where you can:

  • Browse and shop Rich’s Art – a fun and festive, one-of-a-kind gift option
  • Make and take home your own recycled skateboard tile key chain – a great activity for adults and kids
  • Enjoy light refreshments
  • Try our selection of workplace lounge furniture and task chairs upholstered in CF Stinson fabric featuring Art of Board’s iconic skateboard designs

Signed posters of Rich’s original mosaic – “The Art of Board” (which will be on display at the event) – will also be available for purchase.


We hope to see you here on December 7!

The Art of the Office – Launching our BR Places: Gallery

Rebecca Fox was walking down Prince Street in Lancaster City one day in 2008, when she spotted a man and woman standing on the sidewalk holding on to their bikes and talking to each other. She subtly snapped a photo and filed it away as inspiration for a future painting. Then in 2015, she pulled the picture out, again, and started to paint, and “Young Love” in oil on canvas emerged. She posted it to her Etsy shop, and waited for it to sell.

Rebecca Fox_Young Love Painting Reference Photo

Fast forward to 2018.

Our Benjamin Roberts team was just beginning the process of reimagining what our impact could be on our employees, customers, and community. We were working hard to put words to the values we had already been living out as a company, and “Creating Art” was an obvious one. It’s part of what we do as a contract furniture dealer with designers on staff who work with our sales team to help create beautiful, functional, and inspiring workplace furniture solutions for our clients.

We also have been slowly and steadily building our collection of local art over the years. And since art is a natural complement to office furniture, it was also only natural to fulfill our value of Creating Art by creating the BR Places: Gallery in our showroom to help us better showcase the work of talented local artists in our community, ultimately helping to bring in new prospects and supporting the local arts movement that drives our economy and benefits us all.

So, we jumped on Etsy and started searching for artists in Lancaster. As we scrolled through the listings, we came across Rebecca’s Young Love painting and had to do a triple take. “Hey, that’s our building!”

Rebecca Fox_Young Love Painting_Only

The photo Rebecca had taken 10 years earlier was captured right in front of our offices and showroom! So, of course we had to have it. And we’re thrilled to now have “Young Love” as part of our permanent collection.

Rebecca Fox_Young Love Painting_Standing Outside BR Showroom_Close Up

And we didn’t stop there. We launched the BR Places: Gallery to give us a platform to support the arts, encourage clients who are designing their workplaces to decorate with art by local artists, and to have a unique avenue to reach prospective clients that we didn’t have, before.

We hosted our inaugural Lancaster First Friday event on October 5 – with an “Art of the Office” theme – featuring our friends down the street at Friendship Heart Gallery. And on November 2 from 6 to 9 p.m. in our showroom at 240 N Prince Street in Lancaster, we will be hosting Rebecca Fox as our featured artist for our next First Friday BR Places: Gallery event.

Art of the Office FB Event Header_RFA

Interested in decorating your workplace or home office with local art? Swing by on November 2 and see what Rebecca and other local artists have to offer. Want to create a gallery space to feature local artists at your workplace? Stop by on November 2, and check out what we’ve done. We’d love to meet you and help in any way we can.

See you in November!